Purpose first
Start with the workflow, the question and the minimum context needed. A data source should have a clear job before it is included.
Private by design
Habits is designed around the context an agency chooses to use for a specific workflow. The objective is a useful next step, not unrestricted access to client records.
Start with the workflow, the question and the minimum context needed. A data source should have a clear job before it is included.
Relevant CRM, calendar and agent feedback can inform a workflow when the agency authorises that use. Unrelated records should stay out.
The agency defines the routing, review and follow-up rules. Habits should make that logic visible, not replace it with hidden behaviour.
Drafts and recommendations support the team. Professional judgment and external communication remain with people.
Evidence and operational context are different
A report should distinguish source-led place information, derived interpretation and internal agent context. This makes it easier to see what is factual, what is provisional and what needs verification.
What Habits does not claim
The fastest way to scope a useful workflow is to agree the data boundary, the business rule and the human checkpoint together.